What are virtual prepaid cards?

Virtual prepaid cards are digital payment cards that can be used for online transactions. They are preloaded with a specific balance and can be used anywhere that accepts the card network (Visa, Mastercard, etc.). Unlike traditional credit cards, they are not linked to a bank account and do not require credit checks.

How do I purchase a card?

Browse our Marketplace, select the card you want, and click the Buy button. You will be guided through our checkout process where you can choose your preferred cryptocurrency payment method. Once payment is confirmed, the card details will be delivered to your dashboard.

What cryptocurrencies do you accept?

We accept USDT (TRC20), Ethereum (ETH), and Bitcoin (BTC). Payment addresses are generated at checkout and are unique to each transaction for security purposes.

How long does delivery take?

Card details are delivered automatically once the blockchain confirms your payment. USDT (TRC20) and ETH typically confirm within minutes. BTC may take longer depending on network congestion. You will be able to track the payment status on the checkout page.

Are these cards anonymous?

While we do not require extensive KYC documentation, we collect basic registration information to maintain account security and comply with regulations. Your card details are delivered securely to your account dashboard.

Can I use the card internationally?

Yes, our virtual cards are accepted globally at any online merchant that accepts the card's payment network. Some merchants may require a billing address; your account details can be used for this purpose.

What happens if my payment expires?

Each checkout has a payment countdown timer. If payment is not received within the window, the order is cancelled and the card is returned to the marketplace. You are welcome to repurchase the card at any time.

Can I get a refund?

All sales are final once the card has been delivered. If you experience any issues with your card, please contact our support team through the dashboard ticket system, and we will assist you.

How do I contact support?

You can reach us via email at support@bigwinodds.com or by creating a support ticket in your account dashboard. We strive to respond to all inquiries within 24 hours.