1. Information We Collect

We collect information you provide during registration, including your name, email address, and username. We also collect transaction data related to card purchases, payment methods, and order history. Usage data such as IP address, browser type, and page interactions may be collected automatically.

2. How We Use Your Information

Your information is used to process transactions, deliver purchased cards, provide customer support, improve our services, and comply with legal obligations. We may use your email to send order confirmations, service updates, and responses to support inquiries.

3. Data Storage and Security

All personal data is stored on secure servers with encryption at rest and in transit. We implement industry-standard security measures including SSL/TLS encryption, firewalls, and access controls. Wallet addresses and payment information are encrypted and never shared with unauthorized parties.

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers who assist in operating our platform, subject to confidentiality agreements. We may disclose information when required by law or to protect our rights.

5. Cookies

We use essential cookies for session management and authentication. Analytics cookies may be used to improve performance and user experience. You can control cookie preferences through your browser settings.

6. Your Rights

You have the right to access, correct, or delete your personal data. You may request a copy of your data or withdraw consent for processing at any time. To exercise these rights, contact us through your account dashboard or support ticket system.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Transaction records are retained for the period required by applicable financial regulations. Deleted account data is anonymized after 90 days.

8. Third-Party Services

Our platform integrates with blockchain networks and cryptocurrency payment processors. These third parties have their own privacy policies governing data handling. We encourage you to review their policies before transacting.

9. International Data Transfers

Your data may be processed in jurisdictions outside your country of residence. We ensure appropriate safeguards are in place through standard contractual clauses and data protection agreements.

10. Contact

For privacy-related inquiries, please submit a support ticket through your dashboard or contact our Data Protection Officer at privacy@Prem.com.